I don't have a Singpass, is there another way to login?
Getting a Singpass is very easy and quick, all you need to do is to head to their registration page, follow the steps, and you'll be done in under 5 minutes. We recommend using Singpass to login as it's a safe and secure account that gives you access to online government services, such as your CPF and IRAS. If you wish to login through a different option, there's a choice to do so below the 'Singpass Login' button.
Why was I selected for this survey?
MRSD uses a stratified random sampling design to gather data that represents Singapore’s total population. In stratified random sampling, the population is divided into groups called strata. Samples are drawn from each stratum and combined to form the final result. This sampling method better represents the total population. For our main household survey (Labour Force Survey), households are randomly selected by AI. This selection is based on geographical area and housing type. This is called a two-stage stratified sampling design. During the first-stage selection, the sampling divisions are divided into three main housing types, namely, 'Public Flats', 'Private Houses and Flats' and 'Others'. In the second-stage, housing units within each selected sampling division are further divided by housing types: (i) HDB flats and other public flats; (ii) Condominiums and private flats; (iii) Landed properties; and (iv) Others, which include shophouses and attap/zinc-roofed houses. From these groups, a fixed number of housing units for a survey is selected.
Why do we need the Labour Market Surveys?
The survey data helps us to get reliable national manpower statistics, which includes unemployment and employment figures, which are some of the closely monitored indicators of Singapore’s labour market and economy. These statistics help in shaping national manpower policies and programmes that will affect many of us. For example, measures to promote employment of older workers, women returning to work from maternity leave, and the Workfare Income Supplement scheme for low-wage workers were all formulated using data compiled from our surveys. Our survey data also helps workers, job seekers, and employers in making informed decisions on career and human resource matters. Your survey input can and will make a difference.
If the households identified for the survey cannot be contacted, why can't MOM select other households for the survey?
The houses are selected in such a way that they are representative of the population. If we interview households which are not selected, the sample will not be representative of the population and the survey results will not be reliable.
Is participation in the surveys compulsory?
Yes, for official government surveys that are conducted under the Statistics Act 1973, households that have been selected will need to provide the relevant information.
Why don't you obtain household information from other government departments?
Other government departments do not have all the data we require, such as whether a person is looking for work or why a person is not working. Their databases may not be up-to-date for our requirements as well, so using their data might cause the survey results to be inaccurate and not reliable. For example, income reported to IRAS is for the previous year and we do not know whether the individual is working on a full or part-time basis. Also, the law may not allow other departments to disclose personal information. Our surveys are an example: it is conducted under the Statistics Act, which states that personal information cannot be disclosed to anyone, not even to other government departments.
Why should I answer such personal questions?
The Ministry's objective is to obtain combined data. We are not interested in collecting personal information of individuals, but the combination of each individual’s data is vital to forming an accurate picture of Singapore’s workforce. Each question is necessary for the production of the required statistics. We also ensure the confidentiality and safety of the data you provide.
I am only a tenant here. Why don't you get my landlord's particulars instead?
The survey seeks to collect information of every individual living in the household selected. If your landlord is also staying in this address, we will need to obtain his information too.
I am only a foreigner here. Why should I answer your questions?
The survey covers every person in Singapore, including foreigners living, working, or studying here. We would require information of yourself and your family members if they are residing in this household.
How to spot a scam call?
1. Only incoming international calls have the "+" sign prefix displayed. Official local callers will not have a "+" prefix, so it is likely to be a spoofed call.
2. Official callers will never send you a recorded message.
To verify if a call is indeed from MOM?
To verify the authenticity of calls from MOM in a quick and efficient manner, please give us a call at 6320 7777.