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SURVEY FAQ
I don't have a Singpass, is there another way to login?
Getting a Singpass is easy and quick, simply visit their registration page, follow the instructions, and you will be set up in less than 5 minutes. We recommend using Singpass for logging in, as it provides a safe and secure way to access online government services like your CPF and IRAS. If you can’t use Singpass, please reach out to us at 6320 7777, Monday to Friday, from 8:30am to 5:30pm, excluding public holidays.
Why am I selected for the survey?
MRSD uses a stratified design with proportional allocation to ensure representativeness of the sample. For our main household survey (Labour Force Survey), sample is selected from a sampling frame comprising all residential dwelling units in Singapore. Dwelling units in the sampling frame were divided into different groups (or strata) using information such as broad dwelling type and geographical area. A random sample was then selected from each group and combined to form the required sample of dwelling units.
Why do we need the Labour Force Surveys?
The survey data helps us to get reliable national manpower statistics, which includes unemployment and employment figures, which are some of the closely monitored indicators of Singapore’s labour market and economy. These statistics help in shaping national manpower policies and programmes that will affect many of us. For example, measures to promote employment of older workers, women returning to work from maternity leave, and the Workfare Income Supplement scheme for low-wage workers were all formulated using data compiled from our surveys. Our survey data also helps workers, job seekers, and employers in making informed decisions on career and human resource matters. Your survey input can and will make a difference.
If the households identified for the survey cannot be contacted, why can't MOM select other households for the survey?
The houses are selected in such a way that they are representative of the population. If we interview households which are not selected, the sample will not be representative of the population and the survey results will not be reliable.
Is participation in the surveys compulsory?
Yes, for official government surveys that are conducted under the Statistics Act 1973, households that have been selected will need to provide the relevant information.
Why don't you obtain household information from other government departments?
Other government departments do not have all the data we require, such as whether a person is looking for work or why a person is not working. Their databases may not be up-to-date for our requirements as well, so using their data might cause the survey results to be inaccurate and not reliable. For example, income reported to IRAS is for the previous year and we do not know whether the individual is working on a full or part-time basis. Also, the law may not allow other departments to disclose personal information. Our surveys are an example: it is conducted under the Statistics Act, which states that personal information cannot be disclosed to anyone, not even to other government departments.
Why should I answer such personal questions?
The Ministry's objective is to obtain combined data. We are not interested in collecting personal information of individuals, but the combination of each individual’s data is vital to forming an accurate picture of Singapore’s workforce. Each question is necessary for the production of the required statistics. We also ensure the confidentiality and safety of the data you provide.
I am only a tenant here. Why don't you get my landlord's particulars instead?
The survey seeks to collect information of every individual living in the household selected. If your landlord is also staying in this address, we will need to obtain his information too.
I am only a foreigner here. Why should I answer your questions?
The survey covers every person in Singapore, including foreigners living, working, or studying here. We would require information of yourself and your family members if they are residing in this household.
How to spot a scam call?
1. Only incoming international calls have the "+" sign prefix displayed. Official local callers will not have a "+" prefix, so it is likely to be a spoofed call.
2. Official callers will never send you a recorded message.
To verify if a call is indeed from MOM?
To verify the authenticity of calls from MOM in a quick and efficient manner, please give us a call at 6320 7777.
FOR ESTABLISHMENTS
How do you select the sample used in surveys for companies?
For us to get sample that properly represents the whole of Singapore, companies are first stratified by industry and company size. All companies with at least 25 employees are included in the survey. A sample is then drawn from the remaining companies, stratified (sorted) by industry and employee size group. The sample is randomly generated by computer.
I've received a letter from the MRSD, what should I do?
This letter serves to notify you of an upcoming survey or remind you to complete and submit an existing survey by the date specified in the letter. We encourage you to complete the survey questionnaire and the Occupational Employment Dataset (OED) online via the Labour Statistics Survey Portal (LSSP), which can be accessed through a Singpass Account. If you require assistance, please contact us at 6320 7722 from Mondays to Fridays (8.30am–5.30pm). You may email your enquiries or feedback to MOM_OED@mom.gov.sg for Occupational Employment Dataset (OED) matters and MOM_Estab@mom.gov.sg for all other survey matters.
My company doesn't have a Corppass account, how do I sign up for one?
Corppass allows companies and other entities to do online transactions with over 140 Government services. Registering for Corppass is also very simple – head to their registration page and follow their steps to set up your account.
What is the Occupational Employment Dataset?
The Occupational Employment Dataset is an online registry that targets companies/organisations in Singapore. It is basically an employee registry for all their employees, and requires data such as their full name, job title and scope, working location, etc. It is a new e-service that aims to get up-to-date data on employment and geospatial job data, which will provide the Government new insights in Singapore's labour market. Similar to our surveys, it is covered by the Statistics Act and is compulsory to complete, should your company be selected for it.
Is participation in the surveys compulsory?
Yes, for official government surveys that are conducted under the Statistics Act 1973, companies that have been selected will need to provide the relevant information.
What should I do if I am unable to submit the form by the closing date?
If you have difficulty submitting the completed survey by the closing date, please do not hesitate to contact the officer handling your company's case. Our officer will try to accommodate your request for extension where possible.
Some of your questions are not applicable to my industry/company. Do I still need to answer your questionnaire?
Yes. The Ministry's objective is to obtain combined data that can give us an overall picture of Singapore’s current manpower situation. Every question is necessary for the accurate production of national statistics. If you are unable to answer those questions as they do not apply to your company, please answer them as NA (not applicable).
Why was my organisation selected for the survey? Why can't MOM select another company for the survey?
The companies are selected in such a way that it is representative of the population. If we survey companies that were not selected, the sample would not be representative of the population, and the survey results would not be reliable.
Why are there so many surveys from different government agencies? Can't these surveys be consolidated into one?
The different surveys conducted by different government agencies are crafted in a way to gather specific information that those agencies are looking for. The definitions used in each survey and the target survey groups may also be different. All these factors make it difficult for the government agencies to consolidate the different surveys into one.
I have already participated in the survey last quarter. Can your department obtain the required information from the earlier survey?
The Ministry needs the latest information in order to compile timely and reliable national statistics. This is crucial for our continuous review and formulation of manpower policies and programmes, for the benefit of the business community and community at large.
How to spot a scam call?
1. Only incoming international calls have the "+" sign prefix displayed. Official local callers will not have a "+" prefix, so it is likely to be a spoofed call.
2. Official callers will never send you a recorded message.
To verify if a call is indeed from MOM?
To verify the authenticity of calls from MOM in a quick and efficient manner, please give us a call at 6320 7722.
OUR SURVEYS
Occupational Employment Dataset
The Occupational Employment Dataset is an online registry that targets all companies and organisations in Singapore. Companies are required to provide job and work location details of all employees who are under the establishment’s payroll.
It collects geospatial and employment data that our current surveys do not collect, which will be used for urban and transportation planning. Insights into employee movement and occupational trends (e.g. older workers and fresh graduates) could help in policy planning as well. It is also covered by the Statistics Act 1973, and is compulsory to complete.
In order to ensure the quality of data collected, the registry should be completed by either the business owner or a HR manager. A Corppass account is required to access the Occupational Employment Dataset through the “For Companies” button above. If you do not have a Corppass account yet, simply head to their registration page and follow their steps to set up your account.
Core Surveys
For Individuals/Households
Comprehensive Labour Force Survey
We collect detailed data on employment, unemployment, characteristics of the labour force, and economically inactive.
Monthly Labour Force Survey
We use this to collect unemployment data over the course of six months. It’s a monthly survey that provides a better overview over unemployment, as it closely tracks our respondents’ changes across that period.
For Companies
Quarterly Labour Market Survey
We collect data on retrenchment, labour turnover, job vacancies, standard hours, and overtime hours worked.
If you wish to find out more about our past surveys, please click on Survey Findings above.
Which surveys are currently ongoing?
For Individuals/Households
You may complete the survey online, through the phone or house visit. If needed, we will contact you to verify the data submitted.
Monthly Labour Force Survey
We use this to collect unemployment data over the course of six months. It’s a monthly survey that provides a better overview over unemployment, as it closely tracks our respondents’ changes across that period.
National Survey on Employment
The National Survey on Employment seeks to obtain updates on the job search and employment situation of locals, including how the evolving COVID-19 situation is impacting the labour market.
Comprehensive Labour Force Survey
The Comprehensive Labour Force Survey collects data on demographic and socio-economic characteristics of the population and seeks to understand the current labour market situation in Singapore. The statistics and insights derived will help to shape national manpower policies and programmes that affect many of us.
Survey on Employees’ Working Conditions
The survey seeks to better understand employees’ working conditions in Singapore.
For Establishments
You may complete the survey online or through the phone. If needed, we will contact you to verify the data submitted.
Labour Market Survey
The Labour Market Survey gathers manpower-related data such as labour turnover, retrenchment and job vacancies. It covers around 20,000 private sector establishments with at least 25 employees.
Employment Survey for Establishments
The Employment Survey for Establishments gathers manpower-related data such as labour turnover, retrenchment and job vacancies. It covers around 2,000 private sector establishments with at least 10 employees.
